Shipping policy

Shipping & Delivery Policy

Last updated August 30, 2024

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms:

https://pencieandginger.com/policies/terms-of-service

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us. 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

Curbside pickup is available for all purchases. Pickups are available during business hours. An email will be sent to you when your order is ready to be picked up. 

Free Shipping

We offer free Standard shipping on orders over $99.

Shipping Fees

We also offer shipping at the following rates: 

  • Economy (5 to 8 business days) - $8.95
  • Standard (3 to 4 business days) - $12.95
  • Express (1 to 2 business days) - $22.95

If you select a shipping option, we will follow up after you placed the order with any addition shipping and tracking information. 

All times and dates given for delivery of the products are given in good faith but are estimates only. 

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping. 

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return/Refund Policy: 

https://pencieandginger.com/policies/refund-policy 

HOW CAN YOU CONTACT US ABOUT THIS POLICY? 

If you have any further questions or comments, you may contact us by emailing us at hello@pencieandginger.com.